Bathroom Remodel - Where Can You Find A Better Deal
That was the title of a
recent advertisement in a prominent South Orange County, California
newspaper. Here is what this deal
“We will professionally design your bathroom. We supply the Natural Stone, we feature the latest Listello &
Inserts, Solid Surface Countertops, All the Hardware, Frameless Shower
Door, Also includes vanity cabinet oak
or maple up to 5 ft. Install all
plumbing and plumbing fixtures, and undermount sink and toilets. We hot mop & we float our walls, the old
fashion way. Complete visual design of
your new bathroom will be provided.”
“Where else can you find a better deal than this?” “Not Just A Bathroom. This Will Be Your Dream Bathroom.” “All For
Sounds great . . . or
does it? Let’s take a closure look at
this ad. First, let’s see what the ad
is missing. What about:
3. Towel bars, tissue
holder, robe hooks?
5. Bathtub Fixtures?
6. Shower Fixtures?
7. Bathtub Valve?
8. Shower Valve?
||Notice the ad says that it will “Install all plumbing and plumbing fixtures, and undermount sink and toilets.” It does not say it will provide these items.
12. Fixture Finishes
(polished chrome, brushed nickel, etc.)?
13. Angle Stops and Water
Supply Lines for the toilet and faucet(s)?
14. Traps for the sink(s)?
15. Tile for the Bathtub
16. Drywall repairs and/or
18. Design – by whom? And what are their qualifications and are
they licensed by the State of California?
19. Do you get to keep the
Design? How detail is the design? Does it leave itself open to interpretation?
What does this ad leave
open to interpretation? Let’s take a closer
1. What size is this
bathroom . . . 30, 40, 50, 75, 100 or more square feet? At 40 square feet, this “deal” costs $372.50
per square foot . . . and it doesn’t even include the plumbing fixtures, toilet,
tub, flooring, painting, tile, etc, etc.!
2. Is this a one room
bathroom or does it have separate closet, toilet (commode), and/or shower
3. The ad starts out
talking about Natural Stone. It then
switches to Solid Surface Countertops. What’s the Natural Stone used for and why was it mentioned?
4. Who are the
manufactures of the items they mention? Do they come with a solid manufactures warranty?
5. The cabinet:
a. How many doors and
b. Are the drawer’s full
extensions and made using dovetail construction?
c. Do the drawers and
doors include knobs or pulls?
d. Does the cabinet
include wood paneling across the entire back of the cabinet?
e. Is the inside fully
lined with an easy to clean PVC coated Maple, Oak, or white Melamine?
f. It’s not clear if the
countertop is included or what material it would be.
6. The frameless shower
a. Is it plastic or glass?
b. Is it tempered for
c. Is the glass 3/16”,
3/8”, or 1/4” thick?
d. Does it include a towel
bar on the door?
e. What’s the finish
(polished chrome, brushed nickel, etc.)?
7. Who performs
8. Who’s responsible for
discarding all the debris?
9. Who’s responsible for
10. Who’s responsible for
Perhaps, the most
incredulous part of this ad is that it gives the consumer a false impression
about what is included. For example, the
ad begins by talking about Natural Stone and then says “we feature the latest Listello
& Inserts”. After reading the ad, I
thought I was getting a Natural Stone (travertine or granite) tiled bathtub or
shower. However, upon researching the
ad, I learned that Listello is simulated tile tub surrounds that are
manufactured from a cast polymer based solution. It’s cast into molds to create a tile effect. In other words, Listello is plastic panels that
are glued onto the tub and shower walls – it’s not Natural Stone or tile at
all! According to the manufacturer, Listello
panels can also be installed (glued) directly over existing ceramic tile. Perhaps this is why the ad does not mention
demolition – they plan on gluing Listello panels over your existing ceramic
tile walls. Listello Inserts are tile
looking panels (narrow Listello colored insert panels textured to look like
tile) that are placed in the middle of the wall to simulate a tile boarder!
When I checked out the
license number in the ad with the California State Contractors License Board
(CSLB), the company didn’t even have Workers Compensation insurance. So if someone is injured or killed while
working on your bathroom, you are likely responsible for all of the injured
workers medical and legal bills!
What kind of $14,900
deal does this sound like now?
Daniel A. Derkum is the owner of DAD's Construction, a leading South Orange County, California design-and-build remodeling and renovation contractor, http://www.dadsconstruction.com/ (949) 380-0177
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